1. Introduction

Welcome to SmashClub. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and profile picture when you register an account.
• Booking Data: Court reservations, pass purchases, and booking history associated with your account.
• Payment Information: Billing details processed securely through our payment provider. We do not store full card numbers on our servers.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and timestamps.
• Device Information: IP address, browser type, and operating system for security and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your SmashClub account.
• Process court bookings and membership pass purchases.
• Send booking confirmations, reminders, and important service notifications.
• Improve and personalize your experience on our platform.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations and enforce our Terms and Conditions.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform (e.g., payment processors, cloud hosting), provided they agree to keep this information confidential. We may also disclose your information if required by law or to protect the rights and safety of SmashClub and its users.

5. Data Security

We implement industry-standard security measures, including encryption and secure server infrastructure, to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, maintain session authentication, and analyze platform usage. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and associated personal data.
• Opt out of non-essential marketing communications at any time.

To exercise any of these rights, please contact us through our Contact page.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date below and, where appropriate, sending a notification. Continued use of our services after any changes constitutes your acceptance of the revised policy.